Since Examination and Assessment Boards are responsible, on behalf of the University Senate, for determining students’ results, their decisions are final. There’s no right of appeal to any other University body against the academic judgement of the Board. Careful checks are made at every stage of the award process to make sure that the Boards’ decisions rest on full and accurate information.
Please read the information in this handbook about how module results are determined before you query your module result. Your module result page on StudentHome will include a link to frequently asked questions about module results and you can also access these from the ‘question and answer’ section of our assessment website at:
www.open.ac.uk/assessment
If you have evidence that an error has been made in determining your result, you can query it by completing a module result query form and sending it, along with the appropriate evidence, to arrive within four weeks of the date of the release of your module result. Module result queries can’t be dealt with by telephone. You can access a module result query form from your StudentHome page or at:
http://www.open.ac.uk/assessment/documents/MRQ-Form.pdf
University policies and procedures do not permit the following:
It is not possible to obtain more detailed information about your performance in the examinable component.