12 Aug 2014

Open University Amongst Top UK Universities for Student Satisfaction

The Open University has again been rated one of the best in the country for student satisfaction in the latest National Student Survey (NSS). The OU received a rating of 91% for overall student satisfaction, placing it in the top ten universities in the country. This means the OU is one of only four UK universities to have consistently achieved more than 90% in the survey’s history.

With over 200,000 students, the OU is the largest university in the UK. The result means the OU shares the same overall satisfaction rating as universities such as Oxford and Cambridge.

The survey also showed that 93% of OU respondents found their course intellectually stimulating. There was also an increase of 1% in the number of students who declared themselves happy with the quality of assessment and feedback they receive – rising to a rating of 88% overall in that category.

Keith Zimmerman, Director, Students, said:

“Once again it is great to see our students rate us so highly. As the UK’s largest university, the student experience lies at the heart of everything the OU stands for, so it is very rewarding to see that reflected in these results. When you consider the OU has more than 200,000 students, maintaining a rating of more than 90% each year is something of which we can be particularly proud.”

The Open University Students’ Association (OUSA) enjoyed a rise of 3% in its satisfaction ratings for the second consecutive year. This means that, despite not having a students’ union building in the same way as traditional universities, OUSA’s rating has risen by 6% since 2012 to 64%.

Success across the UK nations

The Open University operates in all four UK nations and continues to enjoy considerable success in Wales, Scotland and Northern Ireland:

• The OU in Wales received an overall satisfaction rating of 91% – the joint highest in Wales. The result means the OU in Wales has consistently come top across all Welsh universities for a decade.
• The OU in Northern Ireland has also come top of the table for universities in Northern Ireland for the tenth year in a row, with an overall satisfaction rating of 93%.
• The OU in Scotland achieved the second highest rating (92%) amongst Scottish universities behind St Andrew’s.

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