How to use coaching at work

Coaching at work is unquestionably one of the most powerful staff development tools. It is carried out informally in almost every workplace. This course will enable participants to develop more effective coaching skills in their own work setting. Focused on the role of manager and/or specialist in coaching staff at all levels, it is suitable for those wanting to develop their own coaching skills and for those who want to encourage coaching skill in the wider workforce.

This course will be of benefit to:

• first line and middle managers directly responsible for others at work
• professional staff required to coach others at work.

What you will study

You’ll be guided through a series of key activities that prepare you to undertake a real coaching task. You’ll work at your own pace through study material that will help you to consider the context in which the coaching is required; how to plan for and deliver the coaching session; and also how to undertake a self-assessment of your current skills and abilities as a coach. This process will enable you to complete a final work-based task: carrying out a real coaching task at work and evaluating the outcome.  

By the end of the course you will be able to:

• understand what coaching is and how it differs from and complements other development processes
• undertake the role of coaching in helping to develop staff at work
• use a range of coaching skills, both in coaching and non-coaching situations.

The strong link between course learning and your work practice creates relevant, enduring and transferable outcomes. It requires no more than 30 hours of your time in total, over whatever period suits you. But the learning is far richer than more expensive one- to three-day workshops. Register online today and start tomorrow – no need to wait!

The course features the distinctive strengths of The Open University (OU) from its years of expertise in work-based learning:

• The convenience of accessing its clearly presented and sequenced materials, activities and support whenever suits you and wherever you have access to the dedicated website – if you prefer, you can print key materials to work on them offline.
• The support of an expert learning adviser who can clarify study materials, answer questions and help you relate the course to your specific needs.
• A work-based activity that helps you to connect the course to your individual and organisational context and needs. This is built up from short activities during the course, leading to a Personal Development Plan. At the end of the course you send this to the learning adviser, who provides personal feedback.
• Certification of completion from the OU for those who complete the course. You can use this to demonstrate your Continuing Professional Development (CPD) activity to your employer and/or professional body. (N.B. The course does not carry academic credit points.)

Entry

Although there are no formal academic requirements to study any of our CPD courses, you are expected to have some experience in the field and the course assumes a familiarity with the subject.

For each course you can register and begin at any time during the life of the course. You can study at your own pace and submit your work-based activity at any date before the final submission date for the course. Information about the final submission date is available when you register for the course.

If you have a disability

The course is delivered online and makes use of a variety of online resources. If you use specialist hardware or software to assist you in using a computer or the internet you are advised to talk to the Student Registration and Enquiry Service about support which can be given to meet your needs. If you are a new learner with the OU, make sure that you look at our website.

Study materials

What's included

All learning materials, exercises, study support and work-based activity are delivered entirely online.

Computing requirements

You will need a computer with internet access to study this course as it includes online activities, which you can access using a web browser.

• If you have purchased a new desktop or laptop computer since 2007 you should have no problems completing the online activities.
• If you’ve got a netbook, tablet or other mobile computing device check our Technical requirements section.
• If you use an Apple Mac you will need OS X 10.6 or later.

You can also visit the Technical requirements section for further computing information including the details of the support we provide.

Learner support

Expert, confidential learner support is available when you need it from a learning adviser, who will respond to you direct within 24 hours. Other support is available via the GB085 forum, library, StudentHome website and computing helpdesk.

Work-based activity

The work-based activity for this course involves the preparation of a presentation, report or personal development plan based on the key activities undertaken throughout the course. Submitted at the end of the course this will allow you to reflect on your learning and how to use it in your professional work.

Professional recognition

Successful completion of the course enables us to recognise your achievement of the course learning by issuing an OU certificate. You can use the certificate to document your commitment to continuing professional development in your personal portfolio, or to provide evidence to employers or a professional body.

Students also studied

Students who studied this course also studied at some time:

• Introduction to counselling (D171)
• Law: ownership and trusteeship: rights and responsibilities (W301)
• Digital photography: creating and sharing better images (T189)

Your questions

Try our frequently asked questions.

Come and meet us at an event near you.

Or contact an adviser by Email or call +44(0) 845 300 60 90 +44(0) 845 366 60 35

Employers' questions

Contact Corporate Enquiries
Visit our website for employers or Email us