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Professional skills

General Management Skills

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As a manager it is not only essential that you employ a wealth of knowledge (more often that not in specialist areas) to drive your department/business forward but you will also be required to obtain, develop and demonstrate a range of transferable key skills specific to the management of others.

From new managers to experienced; managers of smaller businesses to those who manage large scale operations; it is never too late to learn, refresh or develop these skills. The OU offers a suite of short courses that will provide you with the skills to get the best out of your staff, make effective decisions through to a strategic level, encourage team work as well as resolving conflict and being proactive in recognising where this may arise.

Courses

  • Managing a professional practice
    Designed to support anyone running a small- or medium-sized professional service business, this online Continuing Professional Development course will help you address key management issues.
  • How can supply chain ideas help you?
    This course will provide you with tools and techniques to help you apply supply chain management ideas in your own organisational or professional context.
  • Managing organisational politics
    This course examines the Machiavellian myths and sets about developing interpersonal skills that will help you and your organisation achieve its aims and objectives.
  • Managing conflict
    This course will help you recognise the causes and sources of conflict and give you skills to help you deal with the situation.
  • Successful team working
    This course is aimed at developing a persons skills and abilities to become effective and successful team players.
  • Effective decision-making skills
    This course explores how to reduce the time you spend on routine decision-making, leaving more time to consider the more challenging strategic decisions.
  • New managers' toolkit
    This course equips you with tried and tested tools to help you with recognition and control over your everyday environment.

More courses

See the list of all our Professional skills courses.

Spotlight on General Management Skills

Other skills you may be interested in

Managers know that people make the critical difference between success and failure. The effectiveness with which organisations manage, develop, motivate, involve and engage the willing contribution of the people who work in them is a key determinant of how well those organisations perform. The People Management suite of courses is ideal for anyone wishing to develop their people management skills.

Your questions

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