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Professional skills

People Management

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Working with others may involve many diverse skills such as negotiation, building a team, resolving conflict, and time management. The courses will build your interpersonal skills as you evolve as a professional and in your job requirements; if you require courses covering subjects on human resource management then please see Human Resource Management.

Courses

  • Managing performance through people
    Improve performance in your organisation through the people you manage, focusing on agreeing objectives, and setting up effective mechanisms for monitoring and reviewing progress.
  • How to use coaching at work
    This course, focused on the role of manager and/or specialist in coaching staff, helps you develop personal coaching skills and encourage them throughout your workforce.
  • Improving your negotiation skills
    This short course helps you develop effective negotiation skills for your own work setting, using case studies to explore stages of negotiation and negotiation techniques.
  • Effective virtual teams
    This course explores what it means to be an effective member, leader or manager of a virtual team and enables you to facilitate them effectively.
  • Managing organisational politics
    This course examines the Machiavellian myths and sets about developing interpersonal skills that will help you and your organisation achieve its aims and objectives.
  • Time management for you and your team
    Create a more efficient business by improving time management, and learn techniques enabling you and your staff to prioritise, delegate and plan more effectively.
  • Managing conflict
    This course will help you recognise the causes and sources of conflict and give you skills to help you deal with the situation.
  • Working together across professional boundaries
    Explore the challenges of cross-boundary management, develop your skills working in cross-boundary situations, and relate your learning to your organisation and your role within it.
  • Successful team working
    This course is aimed at developing a persons skills and abilities to become effective and successful team players.
  • Mentoring at work
    Advance your mentoring effectiveness by improving your workplace as a learning environment, using your skills as the key resource for helping mentees develop their own.
  • How well do you communicate? Interpersonal communication at work.
    Whatever your line of work, good interpersonal communication skills are essential for success. This course helps you communicate better with colleagues, customers and external stakeholders.

More courses

See the list of all our Professional skills courses.

Spotlight on People Management

Effective leadership skills

Are you a good leader?  How can you improve your leadership skills? Effective leadership skills (GB003) examines different traits, styles and ways of understanding leadership to improve your own style.

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