Your feedback is important to us
Please take two minutes at the end of your visit to help us improve our information and services.
Skip to content The Open University

Working and learning: developing effective performance at work

On this page

This course enables you to put your work experiences to practical use in your academic study of business and management. It provides a first taste of work-based learning with the Open University. In this version of Working and learning: developing effective performance at work (BU130) you’ll study issues that are particularly relevant to working in the public sector. The course will be useful for anyone looking to change or improve their working life or for anyone wishing to incorporate personal and professional development in their OU study programme. As work-based learning is highly personal, you control your learning and choose what you want to learn and how you learn.

Register for the course


Start End Fee Register
04 Oct 2014 Mar 2015
£505.00
Choose country above

Registration opens on 24/04/14

11 Apr 2015 Sep 2015
£505.00
Choose country above

Registration opens on 24/04/14

This course is expected to start for the last time in April 2015.
Start End Fee Register
04 Oct 2014 Mar 2015
£505.00
Choose country above

Registration opens on 24/04/14

11 Apr 2015 Sep 2015
£505.00
Choose country above

Registration opens on 24/04/14

This course is expected to start for the last time in April 2015.
Start End Fee Register
04 Oct 2014 Mar 2015
£1050.00
Choose country above

Registration opens on 24/04/14

11 Apr 2015 Sep 2015
£1050.00
Choose country above

Registration opens on 24/04/14

This course is expected to start for the last time in April 2015.
Start End Fee Register
04 Oct 2014 Mar 2015
£505.00
Choose country above

Registration opens on 24/04/14

11 Apr 2015 Sep 2015
£505.00
Choose country above

Registration opens on 24/04/14

This course is expected to start for the last time in April 2015.
Start End Fee Register
04 Oct 2014 Mar 2015
£505.00
Choose country above

Registration opens on 24/04/14

11 Apr 2015 Sep 2015
£505.00
Choose country above

Registration opens on 24/04/14

This course is expected to start for the last time in April 2015.
Start End Fee Register
04 Oct 2014 Mar 2015
£930.00
Choose country above

Registration opens on 24/04/14

11 Apr 2015 Sep 2015
£930.00
Choose country above

Registration opens on 24/04/14

This course is expected to start for the last time in April 2015.
Start End Fee Register
04 Oct 2014 Mar 2015
£1316.00
Choose country above

Registration opens on 24/04/14

11 Apr 2015 Sep 2015
£1316.00
Choose country above

Registration opens on 24/04/14

This course is expected to start for the last time in April 2015.
Start End Fee Register
04 Oct 2014 Mar 2015
£1316.00
Choose country above

Registration opens on 24/04/14

11 Apr 2015 Sep 2015
£1316.00
Choose country above

Registration opens on 24/04/14

This course is expected to start for the last time in April 2015.
Start End Fee Register
04 Oct 2014 Mar 2015
£505.00
Choose country above

Registration opens on 24/04/14

11 Apr 2015 Sep 2015
£505.00
Choose country above

Registration opens on 24/04/14

This course is expected to start for the last time in April 2015.
Start End Fee Register
04 Oct 2014 Mar 2015
£1316.00
Choose country above

Registration opens on 24/04/14

See below for information about part time tuition fee loans available for study towards a qualification.

11 Apr 2015 Sep 2015
£1316.00
Choose country above

Registration opens on 24/04/14

This course is expected to start for the last time in April 2015.

*Fees may vary by country.

What you will study

This course will help you to build a career in public services and will develop skills to improve your performance at work – and as such is quite different from many other courses that are designed around a particular subject (for example, management or marketing) and that have a bounded academic area for learning. It  provides you with an opportunity to make your own decisions about what you will learn to improve your performance in the workplace and you will draw up your own learning contract to guide your studies. You will draw on a range of course resources which will help to develop your study skills in reading, writing, reflective learning and critical thinking – and you will practise all these in carrying out your work-based learning inquiries. You may find  it challenging at first to take control of your learning in this way but you should also derive great satisfaction from doing so.

Online learning will be a major part of this course. You will be directed to learning resources to help you to develop your study skills and activities that cover a range of topics and issues linked to your work, and specifically, you will study for one of your WBL topics, Customer Care in the Public Sector. Other resources are provided to support your work-based learning, covering a range of topics including self-management, work-life balance, persuasive skills and decision making. The learning resources will focus on helping you to try doing things differently in your work role, rather than just acquiring more academic knowledge. 

These learning resources and activities will be supported by tuition that will include active involvement with your tutor through online tutor group forum activities and two day schools, plus collaborative work via online forums with a community of peers. The assessment for this course focuses on your personal learning experience and your reflection on that experience.

You will learn

In practical terms, the learning outcomes of this module are that you will be able to demonstrate:

Knowledge and understanding

  • an understanding of your learning and selected work-based learning topics.

Thinking skills

  • basic skills in reflective learning, including insights into experiences and making decisions upon future action.

Practical and professional skills

  • an ability to plan, manage and communicate your learning within chosen work-based learning topics.

Key skills

  • an ability to use relevant knowledge and key skills to engage critically with   a range of problems and issues in your workplace.

Vocational relevance

To get the most out of this course you should be doing some kind of work as you will be undertaking two work-based learning inquiry projects as part of your learning (but it does not matter whether this is paid, or unpaid, or voluntary work). The course content is directly relevant to providing you with the skills to develop your ability to learn.

Entry

This is a key introductory Level 1 module providing knowledge development and study skills needed for both higher education and distance learning, to help you progress to modules at Level 2.

It is an ideal first module if you are thinking of studying at university level, and might want to go on to a foundation degree in business or an undergraduate degree in business studies or management. You should be doing paid, or unpaid, or voluntary work as you will need to complete two work-based learning projects as part of your learning.

If you have any doubt about the suitability of the course, please contact our Student Registration & Enquiry Service.

Outside the UK

This course is relevant to students in both a UK and non-UK context.

Regulations

As a student of The Open University, you should be aware of the content of the Module Regulations and the Student Regulations which are available on our Essential documents website.

If you have a disability

The course is taught using printed and online texts, which will be available in Adobe Portable Document Format (PDF) versions. Some PDF components may not be available or fully accessible using a screen reader and mathematical, scientific, and foreign language materials may be particularly difficult to read in this way. Content from the ‘Learning through Work’ website is available as Word documents. As a large proportion of the study material is delivered through online activities, resources and forums time spent time using a computer and the internet will be significant. If you use specialist hardware or software and have any concerns about accessing the materials described or submitting your assignments electronically, please talk to our Student Registration & Enquiry Service before enrolling about the support that can be given to meet your needs.

If you have particular study requirements please tell us as soon as possible, as some of our support services may take several weeks to arrange. Visit our Services for disabled students website for more information, including:

  • help to determine your study requirements and how to request the support that you need  
  • Disabled Students' Allowances (DSAs)
  • using a computer for OU study
  • equipment and other support services that we offer
  • examination arrangements
  • how to contact us for advice and support both before you register and while you are studying.

Study materials

What's included

Website, online activities and resources, including the course study guide, a course file, writing skills booklet, online forums and a printed text.

Computing requirements

You will need a computer with internet access to study this course as it includes online activities, which you can access using a web browser.

  • If you have purchased a new desktop or laptop computer since 2007 you should have no problems completing the online activities.
  • If you’ve got a netbook, tablet or other mobile computing device check our Technical requirements section.
  • If you use an Apple Mac you will need OS X 10.6 or later.

You can also visit the Technical requirements section for further computing information including the details of the support we provide.

Teaching and assessment

Support from your tutor

You will have a tutor who will support you with the study material, facilitate online collaborative work through the tutor group forum, and mark and comment on your written work, and whom you can ask for advice and guidance. If you are new to The Open University, you will find that your tutor is particularly concerned to help you with your study methods. The module also offers group tutorials or day-schools that you are encouraged, but not obliged, to attend. Where tutorials are held depends on the distribution of students taking each module.

Contact our Student Registration & Enquiry Service if you want to know more about study with The Open University before you register.

Assessment

The assessment details for this course can be found in the facts box above.

You will be expected to submit your tutor-marked assignments (TMAs) online through the eTMA system unless there are some difficulties which prevent you from doing so. In these circumstances, you must negotiate with your tutor to get their agreement to submit your assignment on paper.

You must submit the end-of-module assessment (EMA) online using our eTMA system.

Future availability

The details given here are for the course that starts in October 2013 and April 2014. We expect it to be available twice a year.

How to register

To register a place on this course return to the top of the page and use the Click to register button.

Student Reviews

“Only did this module as it was a compulsory module. I really did not see the point of this module, ...”
Read more
“The BUXS130 module is designed to encourage independent work-based learning, and as such is focused on the individual student's learning ...”
Read more
“I took this module to give me a general introduction to studying with the OU. By its nature, this course ...”
Read more

Distance learning

The Open University is the world’s leading provider of flexible, high quality distance learning. Unlike other universities we are not campus based. You will study in a flexible way that works for you whether you’re at home, at work or on the move. As an OU student you’ll be supported throughout your studies – your tutor or study adviser will guide and advise you, offer detailed feedback on your assignments, and help with any study issues. Tuition might be in face-to-face groups, via online tutorials, or by phone.

For more information read Distance learning explained.

Are you already an OU student ? Go to StudentHome for information on choosing your next module.
Course facts
About this course:
Course code BUXS130
Credits 30
OU Level 1
SCQF level 7
FHEQ level 4
Course work includes:
3 Tutor-marked assignments (TMAs)
End-of-module assessment
No residential school

Your questions

Try our frequently asked questions.

Come and meet us at an event near you.

Or contact an adviser by Email or call +44(0) 845 300 60 90 +44(0) 845 366 60 35

Employers' questions

Contact Corporate Enquiries
Visit our website for employers or Email us

Get a prospectus

Download or
order