This certificate course is designed to give professional recognition to employees working in public service delivery. Developed in partnership with employers, the Certificate in Professional Practice in Delivering Public Services consists of two work-based modules, which will build your understanding and skills within the context of your own role. The first focuses on developing your ability to learn, and on improving your performance and practice at work. You’ll be able to negotiate your own learning experience – ensuring the professional relevance of your studies. The second will help you to develop a new, more theoretical understanding of how and why managers do what they do in organisations.
If you are considering starting this qualification in May 2012 we suggest you begin with An introduction to business studies (B120), Working and learning: developing effective performance at work (BUXS130) or Managing in the workplace (BXS121). Alternatively you can see a list of all our individual courses in Business and Management
Registration is not yet open for this qualification. For an autumn 2012 start, registration opens on 27 March 2012. If you would like to register your interest, you can order our free guide to studying in 2012.
Both modules of this certificate course are work-based and therefore have immediate career relevance. The Certificate in Professional Practice in Delivering Public Services will help you to understand the context in which you are working; the impact that you can have; and the improvements that you can make to performance at work when delivering public services.
There is more information about how OU study can improve your employability in the OU’s Employability Statement from our Careers Advisory Service. You can also read or download our publication OU study and your career and look at our subject pages to find out about career opportunities.
The learning outcomes of this qualification are described in four areas:
Read more detailed information about the learning outcomes, and how they are acquired through teaching, learning and assessment methods.
If you have already completed some successful study at higher education level at another institution we may be able to give you credit that you can count towards this Open University qualification. Further details will be available when registration opens for this qualification.
On successful completion of the required modules you will be awarded a Certificate in Professional Practice in Delivering Public Services and will be entitled to use the letters Cert Prof Prac DPS (Open) after your name.
See fees and funding options for study from September 2012.
An undergraduate qualification in Business and Management.
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